Centennial Pediatrics at 2701 Little Elm Parkway #115 in Little Elm, Texas

Customer Reviews about Centennial Pediatrics

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  Horrible attitude! I called to find out if this pediatrics accept unvaccinated children, and the person who answered my call gave me such a horrible attitude without even knowing why my child is not vaccinated! She didn't even asked what was the reason we don't give him shots, she was just VERY RUDE and showed NO RESPECT for future patients. I guess I am "glad" that I have encountered such disrespect to our situation and definitely won't take my child here. For other people I would suggest same thing. Why would you take your child to a place that discriminates other children without even knowing their background? Very disappointed.
  October 07, 2017

  by Sam Ashim
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  I would have only given 1 star, but they do have a few great people which shouldn't be overlooked. Those people are Dr Laura McClendon, Dr Erin Bridgewater, and two RNs Deborah and Tom. The remaining office staff and other Dr's I've seen are not worth your time or money. When I first choose the place I saw the great reviews and a few scattered not so good reviews, but after seeing the office and meeting some of the Dr's you definitely feel more comfortable. So with my first child I choose Dr Susan Crow. I got lucky that she was out having her first child around the time I had mine because I got to meet to Dr Laura in the interim. When I did finally get to see Dr Crow she was both cold and rude. She has the mentality that there is only one way to raise a child, and told me after 6 months of successful breastfeeding that I needed to stop because it was no longer necessary??? Apparently her text books were out of date. Then she barely spends time with your children which makes you wonder how she can provide a thorough examination when she's too occupied reprimanding you for nap schedules and nursing past 6 months. I luckily was able to switch Dr's after another bad visit at 9 months and a sick visit. On to the office staff (only at the Independence location), they are short with each and every parent who comes in toting sick children, they visually act annoyed when you ask them anything after checking your child in. One time my older son was saying good morning to the receptionist and she not only ignored him but I said to her "he was saying good morning" which she forced out a smile to. If you don't like kids or can't put your emotions in check when you walk into work at a pediatric office then you shouldn't be there. Plus upon checkout while my son was grabbing two suckers one for him and one for his brother (who I was holding) the woman behind the desk tried to tell him he was only supposed to get one. I looked back and said he is only getting one and the other is for his brother (as if the dum dums cost her any money!). In addition after having a child's name changed (which my insurance approved and sent new cards for) the office did not accept without the final copy of the court order. I know this may not be an issue for many, but it's ridiculous when every other entity where my child's name needed to be updated (school, insurance, dental office) I was able to do so with the OAG's paperwork but not with them. Oh and they cannot email invoices where they've charged you money or upload them on your patient portal because it goes against policy. You either have to go into their office or wait for a paper invoice in the mail. To sum up my experience I wish the good and kind nurses and Dr's worked for another practice because all of the other crappy and cold attitudes make it too frustrating to stay.
  April 22, 2017

  by Bethany

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Tomorrow: 09:00 am — 05:00 pm

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